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That's increasingly important amid the shift to electric cars, many of which don't have those diagnostic ports. She's mostly frustrated with Subaru, describing its reaction to the law as “like a child that didn’t get their way and took their ball and went home.”Ĭars already have a diagnostic port that mechanics can access for basic repair information, but independent auto shops say that only carmakers and their dealers have access to the real-time diagnostics that cars now transmit wirelessly. She believes it will help independent auto shops compete with dealerships' in-house repair shops.
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2020, after an expensive electoral fight marked by dueling TV commercials. Tewksbury-Pabst was one of more than 2.5 million people who voted for the ballot measure in Nov. “People are calling back after the fact, realizing they’re missing out.” “It’s certainly a bummer,” said Joe Clark, general manager of the Steve Lewis Subaru dealership in the western Massachusetts town of Hadley. Car buyers and dealerships have been feeling the effects. Automakers have been fighting it in court ever since.Īnd two of them, Subaru and Kia, said that, rather than run afoul of the new law, they would disable their wireless “telematics” systems from new models in the state. What’s happening in Massachusetts mirrors a broader battle over who has the “right to repair” increasingly complex electronic products - from iPhones and farm tractors to the family car.Ībout 75% of Massachusetts voters sided with the auto repair industry in 2020 by passing a ballot initiative that's supposed to allow car owners and their preferred auto shops to more easily peek into a car’s trove of online data. She also lost the ability to check wiper fluid levels, tire pressure and mileage from her phone. “The dealer didn’t bring it up,” said Joy Tewksbury-Pabst, who bought a new Subaru Ascent without realizing she'd be missing out on the remote start and locking features she had before trading in her 2019 model.
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So it was a surprise to Subaru fans when Massachusetts dealerships started selling its line of 2022 vehicles without a key ingredient: the in-car wireless technology that connects drivers to music, navigation, roadside assistance and crash-avoiding sensors. Our 9-9-9 pricing plan keeps all the gambling out of on-site computer support services.Driving a rugged Subaru through snowy weather is a rite of passage for some New Englanders, whose region is a top market for the Japanese automaker. There are no surprises when you choose Hub Tech Pros for computer help. What we found is that providing a computer service that most customers can afford is the way to go.
Many of our competitors still charge their customers traveling fees and even a minimum charge before they even start to work.
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We will gladly give you a free quote over the phone so you can decide how you would like us to proceed. We will identify and explain to the best of our ability what steps will be taken to correct the problem. We keep the decision making in your hands and give you all the right information so you the customer can make an informed decision.
Most of our service calls are $99, $139, or $159.
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We know our Boston Mac Service customers are very price sensitive, so we keep our prices easy, and affordable. 9-9-9 and you will be fine pricing: Our home pricing plan is simple at Hub Tech Pros.